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Covid-19 Curbside Concierge Procedures for An Appointment 

  • Please ensure that you reply to any e-mails with necessary forms.

  • Please ensure you have your: pet (on a leash or in a carrier), phone, any samples, medication list, and a form of payment with you when you come for your appointment.

  • Pull into one of our designated parking spots that are numbered

  • Please call our hospital 813.948.6534 to let us know you have arrived.  Please give us the number of the spot and the color/type of vehicle.

  • Please wait in your vehicle till one of our team members comes and greets you, they will be wearing a surgery mask and gloves.

  • Let the team member know of any concerns and let them take the pet in while you wait in your vehicle.

  • We will call you during the appointment with information about your pet and the doctors recommendations.

  • If you Like we can Teleconference over Google Meet during the appointment, we will send a code.

    https://meet.google.com/

  • We will either take payment over the phone or if you pay with cash we will bring the money in in a basket and return it the same way.

  • The team member will bring the pet to your vehicle and give you any discharge instructions,

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