ROYAL CANIN

May 30, 2013

Dear Veterinary Partner,

We are writing to inform you that Royal Canin is currently experiencing difficulties securing high-quality venison raw materials to produce canine and feline dry formulas. Royal Canin upholds the highest industry standards when analyzing raw materials that arrive to our manufacturing facilities. Unfortunately, recent shipments of venison meal have failed to pass our exacting quality specifications. Consequently, you may experience shortages of these diets while we work diligently to secure additional sources.

In the meantime, we urge you to consider recommending Royal Canin Hypoallergenic Hydrolyzed Protein diets to your patients requiring a hypoallergenic diet. In clinical trials, cats and dogs with Adverse Food Reactions respond well to diets based on hydrolyzed soy protein. Royal Canin hydrolyzed diets are also formulated with additional benefits, such as enhanced levels of EPA and DHA to help reduce inflammation as well as zeolite, fructooligosaccharides (FOS), and beet pulp for digestive support. In addition, Royal Canin diets based on hydrolyzed soy do not experience the same raw material shortages frequently seen with selected protein diets.

The following diets are available as nutritional solutions for patients currently being fed out-of-stock selected protein diets.

Canine:
• HYPOALLERGENIC HYDROLYZED PROTEIN ADULT HP dry and can
• HYPOALLERGENIC HYDROLYZED PROTEIN SMALL BREED dry
• HYPOALLERGENIC HYDROLYZED PROTEIN MODERATE CALORIE dry
• HYPOALLERGENIC HYDROLYZED PROTEIN ADULT PS dry
• ANALLERGENIC dry
Feline:
• HYPOALLERGENIC HYDROLYZED PROTEIN ADULT HP dry

In addition, Royal Canin offers the following selected protein diets as suitable alternatives for patients currently being fed out-of-stock selected protein diets.

Canine:
• HYPOALLERGENIC SELECTED PROTEIN ADULT PD dry and can
• HYPOALLERGENIC SELECTED PROTEIN ADULT PR dry
• HYPOALLERGENIC SELECTED PROTEIN ADULT PV can
• HYPOALLERGENIC SELECTED PROTEIN ADULT PW can
• HYPOALLERGENIC SELECTED PROTEIN LARGE BREED ADULT PW dry
• HYPOALLERGENIC SELECTED PROTEIN MODERATE CALORIE ADULT PW dry
Feline:
• HYPOALLERGENIC SELECTED PROTEIN ADULT PD dry and can
• HYPOALLERGENIC SELECTED PROTEIN ADULT PR dry
• HYPOALLERGENIC SELECTED PROTEIN ADULT PV can

Thank you for your ongoing support. At this time, we anticipate to be fully in stock of dry venison formulations by the end of June. Your local Royal Canin District Manager will work to keep you informed of any changes, or feel free to contact Order Services at 888.213.4486 for additional updates. Additionally, please contact our Technical Services team at 800.592.6687 for more information on alternative diet recommendations.

Sincerely,

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Pierre Wagner
Director, Veterinary Pillar